23rd Sep 2024
An emerging marketing agency faced a critical challenge when a data loss incident occurred due to actions taken by one of its key contractors. The situation posed a significant risk to the agency’s client relationships and overall reputation. Recognising the complexity of the legal landscape and the potential impact on their business, the agency sought the expertise of Eugénie Michael Legal.
Our comprehensive and client-centered approach involved a detailed review of the contractual obligations and quickly identifying areas where the contractor had failed to meet its responsibilities. We then led negotiations with the contractor, vigorously advocating for the agency’s interests.
Eugénie Michael Legal successfully negotiated a favorable outcome for the marketing agency. The resolution included compensation for the data loss and the implementation of enhanced contractual protections, with implementing several contracts for business operations, to prevent similar incidents in the future. The agency was able to maintain its client relationships and preserve its market reputation, and even go on to secure new business!
